Integration between Hybris marketing on premise and ERP

[former_member588419]

Hi does anyone has a guide for integration between these two systems? I already did this with an ABAP program but when I enter in Corporate account I have the message of "No ERP sales data available as account does not originate from ERP", I have already orders linked to this client but they doesn't show it. Plus I'm trying to understand how does Ymkt link business partner and and contacts because in cuand_ce_ic_root doesnt show any link between them even when I have this distinction in FIORI in contacts and corporate accounts.

[former_member226 · Accepted solution]

Hi,

You need to copy the KUNNR of ERP and copy the same value in CUAND_CE_IC_ROOT. That's where a link is established from ERP tp yMkt customer ID. Then the ERP order ID should also be present in table CUAND_CVI_FMD_SD which will result in showing score card.

Note that all this functionality should be already performed by standard when you connect your system via SLT to ERP. Anothe point to note is there should be unique value for KUNNR against each entry in CUAND_CE_IC_ROOT table.

In order to link Corporate Account and Contact you have to look into CUAND_CE_IC_REL. This table holds the relation ship between Contact and Account.

Thanks

Saurabh

[former_member588419 · Accepted solution]

Thank you very much Saurabh.

We are trying to do it with an ABAP but I think that this is pretty difficult as it is with this standard way. I'm looking forward to accomplish this without SLT because it wasn't included. Plus I'm seeing that this is affecting in some ways in campaigns as we cannot see the orders linked to my camaings in performance.

Thank you for your reply I appreciate it very much.

Regards

Aldo

[jonathan_viau]

Hi,

All the supported integration scenarios are documented in the integration guide.

Find the latest guide here:

https://help.sap.com/viewer/e68e4c8c856d429b85c2a7370c3553ae/1809.YMKT/en-US

Best regards,
Jonathan