Skip to Content

[Loyalty Management] Expiration of a membership due to inactivity

Hi all,

I'm wondering whether any report exist to expire a Membership in a Loyalty Program due to inactivity.

I found only the two reports which expire points, but no report related to a membership expiration. The requirement would be that after a configurable period of time without any activity, the membership status should be changed to Expired (ESTAT E0006).

Did anyone write such a report? Thanks in advance for sharing ideas and providing hints.

Best regards,

Christian.

Add a comment
10|10000 characters needed characters exceeded

Related questions

2 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Oct 01, 2013 at 03:53 PM

    Hi Christian,

    I hope you are doing fine. I have the same doubt as you in 2009. Did you find an answer? or did you have to use programming to create a solution?

    Thanks in advance

    Carolina

    Add a comment
    10|10000 characters needed characters exceeded

    • Former Member

      Hi Carolina ,

      No such report exists to expire memberships based on inactivity . There is a report RLOY_PT_ACCT_INA_EXPR_RUN which expires all points in a membership's point account if the membership has not performed any member activity for specified duration . I would recommend that you create a zcopy of this program and modify the required part .



      Regards,

      Vineet

  • author's profile photo Former Member
    Former Member
    Posted on Dec 30, 2013 at 09:45 AM

    HI Christian Brunner,

    There is no such report, you have to prepare a Z report for this requirement.

    Rgds

    Hari

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.