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Former Member
Oct 20, 2009 at 12:10 AM

Rejected shopping cart workflow issue


Hi Experts,

In our development system when shopping cart is rejected, one work item is generated and sent back to shopping cart creator explaining that shopping cart is rejected.

In our UAT and production system after shopping cart rejection, work item generated but is not sent to shopping cart creator. I am not able to find any agent for this work item.

Please advise what could be the reason that no agent is found for work item in production and UAT but it is there in development system.