We have a very frustrating issue with the BEx Analyzer 7. When we try to access a spreadsheet via RRMX, it brings up excel and we are able to open the file. It states that the file has opened successfully yet we cannot see any graphics. However, we can do a print preview and we see the graphics. We are at the BI Front End patch 10, and SAP GUI patch 14.
Sometimes the spreadsheet will open one time by just going to the Analyzer, instead of signing into SAP and using RRMX. However, this is limited and as I stated only works one time. We have done numerous tests, uninstalls, DLL tools. OS, video drivers, Offiice and OS patches, etc with still no luck.
We have opened a note with SAP and they cannot recreate the problem, so we think it has something to do with our image, but are unable to track down the cause yet.
Anybody have any other ideas?