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Oct 19, 2009 at 08:30 PM

Only Partial display of the selected agent from within the Workflow log

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One of my customers has a problem with the u201CDisplay Selected Agentu201D function in the Workflow log.

The popup, in the overall view, is only partial, the key is ok, but the name of the user/person/position is blank.

u2022 I have checked that the u201Cpersonu201D in fact has got a u201Cnameu201D in the HR system etc.

u2022 The Person, Position, infotype 0105 etc is all within the validity period

u2022 I have checked to see if they are using structural authorizations, but they are not.

u2022 I have found the OSS note 558144 which describes the situation perfectly, but unfortunately the note is not valid on 7.0

And now I feel Iu2019m running out of options. I am leaning towards creating an OSS-message but before I do, I would like to hear if any of you have experienced (and hopefully solved 😊 ) this issue.

Any help, hint or suggestion will be much appreciated

Regards

Morten Nielsen