one time customer - special G/L account

[cathy_liang]

Hi experts,

For one time customer, it seems that cannot be used against special G/L account. For e.g., prepayment cannot be made for one time customer in the system. Why? Is it the only way to use non-one time customer, such as account group KUNA?

Pls advise. Thanks.

[eduardo_hinojosa · Accepted solution]

Hi,

Check Note 19638 - Special G/L transactions on one-time accounts, as it says:

Summary

Symptom

Special G/L transactions, such as down payments, are not supported for one-time accounts. One-time accounts should be used for one-time transactions. For down payment, bill of exchange management or similar transactions for a customer or vendor, you can assume that this is not a one-time transaction. To post this type of accounting transactions in FI, you have to create a master record for the business partner.

I hope this helps you

Regards,

Eduardo