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Former Member
Oct 15, 2009 at 09:44 PM

BO XI 3.1 SP02 installation error

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Hi,

We have installed the base BO XI 3.1 version. We downloaded the SP02 EXE (ENTERPRISE02_0-10007443.EXE) file and tried running it. While doing so we get an error - " The installation Source for this product is not available. Verify that the source exists and you can access it". We are currently on 2003, SP2. I saw the following posting in SDN:

XI 3.1 SP2 Installation Error

There is a suggestion here to apply an MS Patch. I am not in a position to update the OS Patch currently. Is there any other alternate solution to this one?

Cheers

Anand