No CRM 7.0 version available in creating new system in SMSY under CRM

[Former Member]

Hi ALL,

I have solution manager 7.0 with SP 14 installed and configuring the maintenance optimizer.

Now, my problem is I want download SP for CRM 7.0 . While creating a new system in SMSY under CRM there is no

option for CRM 7.0 as product version, the latest product available is CRM 2007.

How can I get the right product there or is it Ok to go with the CRM 2007.

Thanks,

Senpai

[stuart_campbell]

Yes as mentioned previously

- Solution Manager definitions exist for CRM 7.0 on a higher Solman SP than the one you are operating - upgrade Solman SP or stack

Best wishes

Stuart

[Former Member]

Hi,

The missing product definition (PPMS data) for SAP CRM 7.0

is delivered with Solution Manager support package SP 20 or with the

newest ST-ICO content.

In special cases we can also provide the data via XML file,

similar to note 1159756 for the SAP CRM 2007 data.

Hope this helps.

Cheers

sh

[stuart_campbell]

Hi Sen

If CRM 2007 is not the same as CRM 7.0 then defining it incorreclty might affect configuration or identification of

correct SPs to download

It could be the location of the new CRM product is found under a different naming convention or header

- search other likely product trees for this

Or

- it could be the product is still in ramp-up and not officially released via PPMS - wait for release

- product is just out of ramp-up but no Solution Manager definitions exist - request from SAP

- Solution Manager definitions exist for CRM 7.0 on a higher Solman SP than the one you are operating - upgrade Solman SP or stack

Best wishes

Stuart