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Error message approver while approving the PO from UWL But not buyer while creating PO

Nov 21, 2016 at 02:40 PM


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Former Member

When approver attempted to approve the PO, clicking on the Approve button, he received an error indicating that the tax jurisdiction could not be determined

we reviewed the Purchase Order and was not receiving an error. I checked the delivery address and noticed that the required +4 for the zip code was missing. I then went back and asked the Buyer to pull back the PO and check for the error. The PO was pulled back from approval and the Buyer was still not receiving any error messaged. Fixed the zip code and the approver was able to complete approval of the PO.

It is not showing up until the Approver attempts to approve the Purchase Order. please let me know what would be the possible reasons

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