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Former Member

Sales Orders showing confirmed but getting rejected in the BOP runs

We have an issue where in few orders in the BOP results are showing as "Rejected ".

we are processing orders from APO through BOP . After processing the orders in the BOP results the order is showing confirmed but the status is showing as "REJECTED" .

On checking the messages we found the below :

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The backorder processing changes were sent to the OLTP system for the update. These changes were rejected during a consistency check in the OLTP system. The item to be changed would otherwise generate an early confirmation in the sales document (this confirmation is not allowed).

System Response

The document does not adopt the backorder processing results.

The status of the items to be changed in this document is set to 'rejected' in the backorder processing results list.

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Can you please guide me how to fix such errors .

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1 Answer

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    Former Member
    Feb 08, 2017 at 07:12 AM

    Hi Murali,

    Please follow the note 1623412 - SCM APO: First Aid on BOP update issues - and check the points given in the note. Could you find any messages in the "BOP messages"?

    best regards,

    Michael

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