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Former Member

error when uploading documents on Service Requests

All,

I am having problems when uploading documents (.doc) on service requests. The error message is "Operation is not allowed (CRM_P_ORD)"

Does anyone have any idea on the root cause of this?

Thanks,

Patvin

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2 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Oct 15, 2009 at 05:04 AM

    Hi,

    Are you getting this error in SAP GUI or Web Client UI ? Do you have the necessary authorization to create and upload documents ? Are there any specific customization specific to SERVICE Request ?

    I tried uploading the document in the Attachment View and also in the Documents tab in SAP GUI in a standard Service Request Transaction Type. It worked perfectly fine.

    Hope this helps.

    Thanks,

    Samantak.

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  • author's profile photo Former Member
    Former Member
    Posted on Jul 19, 2011 at 07:28 PM

    Just for the Record.

    Recently, We have the message "Operation is not allowed (CRM_P_ORD)" in our case was that the ContentServer LOGS

    was FULL. We applied the SAP Note: 869267. Option 21 " How do I resolve a LOG full situation?".

    Commands that We used: MAXDB

    su - sdb

    $ cd /sapdb/programs/bin

    $ dbmcli -d SDA -u

    <USER> and <PASSWORD>

    ***First a Backup of DATA***

    dbmcli on SDB> medium_put D1 /var/adm/crash/cs/DAT0001 FILE DATA

    dbmcli on SDB> db_connect

    dbmcli on SDB> backup_start D1

    dbmcli on SDB> backup_state

    dbmcli on SDB> medium_label D1

    • Then, Backup of LOGS****

    dbmcli on SDB> medium_put L1 /var/adm/crash/cs/LOG.001 FILE LOG

    dbmcli on SDB> db_connect

    dbmcli on SDB> backup_start L1

    dbmcli on SDB> backup_state

    dbmcli on SDB> medium_label L1

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