on 10-13-2009 12:29 PM
Hi,
In CRM can we display list of service orders or service request that have been created based on their status like completed, closed etc for example the transaction code-IW73 in ECC displays all service orders similarly is there any transaction code in CRM?
Regards
Prathiba
Pratibha,
In CRM you can use WEB UI to display all the service request/service order based on status. If you want to display Service Request/Service ORder logon to Business Role ServicePro and use the saved searches/just click on service request and display all the service request based on status.
Regards
vinod
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