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Former Member

Deletion of Support Message from Transaction Monitor

Hi Experts,

I want to delete unwanted and closed support messages from Transaction Monitor . How to do it ?

According to some postings in the forums : We have to execute DNOTIF or DNOTIFWL for marking the messages as del

but the problem is I can see only the Notification Numbers in those transactions with Notification type SLF1 but my support messages are of not. type SLFN which are not visible in those transactions . Is there any link between support messages and Notification Numbers ?? Wht i need to do for these Support Messages .

Thanks in advance ...

Vishnu .

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    Former Member
    Oct 09, 2009 at 02:51 AM

    Hi,

    Delete Help Desk Message this thread will help you.

    Regards,

    Shyam.

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    • Former Member Former Member

      Hi,

      It creates a background job.

      Click on JOB icon and check for the logs for successful completion on each steps.

      Also, these reports has Test & Production runs. Kindly check it too...

      Thx,

      Waseem.

      Edited by: Mohammed Waseem on Oct 9, 2009 3:27 PM