error when installing SP2: "Can not access specified drive..."

[Former Member]

Hi Tim,

I had a BOE 3.1 installed on windows server 2003, however the installation was made from an external drive. When I tried to install SP2, it took a long time and the end it sent an error message about "could not find the drive E". Do you know why it depends on the drive where the installation files for BOE were?

Thanks, regards,

Sandra.

[BasicTek]

creating new thread for this post to increase response.

I'm not aware of SP2 having issues with E: is it a physical drive in the server or NAS/SAN/other?

Regards,

Tim

[denis_konovalov]

Sp2 install shouldn't be asking for Xi3.1 RTM install files, Sp2 uninstall might do that.

One possibility, Xi3.1 install is not complete/missing some files or something like that.... maybe.