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How to post Credit note in MIRO while item not rcvd

Hi,

I've received one shipment but supplier did not provide one item among 10 and he will not in future as well but he issued credit note for that particular item.

As we did not receive that item so MIGO not done for this item only and we have done MIRO for all rcvd items, now how we can adjust credit note if MIGO not done against that item, moreover, they shall we post it as subsequent credit ?

rgd,Munawar

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5 Answers

  • Posted on Oct 10, 2018 at 11:02 PM

    Hi Munawar,

    I would post credit note in MIRO as subsequent credit and splitting through the relevant items.

    Hope this helps.

    Regards,

    Filipe

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    • Hi Filipe,

      Scenario is that we paid advance for all items but one item they will not deliver for that reason they have issued credit note, there is another issue that i put delivery cost in header condition so it has been divided to all items, MIGO is not done for this item which is not delivered but i can not delete item as our Finance team already done MIRO with full amount which we have mentioned in header condition, we have received invoice with same delivery cost which we mentioned in Header Condition and while doing MIRO delivery cost for that particular item is included, now we can not adjust credit note because no MIGO for not delivered item and we can not delte that item from PO as deliver cost MIRO done, so please provide solution

      Thanks

  • Posted on Oct 11, 2018 at 07:09 AM
    Post credit memo for excess quantity you invoiced. Now, delivered and invoice amount will be equal. Change the order quantity to 9, then still to be delivered becomes 0.
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    • Hi Rosh,

      Scenario is that we paid advance for all items but one item they will not deliver for that reason they have issued credit note, there is another issue that i put delivery cost in header condition so it has been divided to all items, MIGO is not done for this item which is not delivered but i can not delete item as our Finance team already done MIRO with full amount which we have mentioned in header condition, we have received invoice with same delivery cost which we mentioned in Header Condition and while doing MIRO delivery cost for that particular item is included, now we can not adjust credit note because no MIGO for not delivered item and we can not delte that item from PO as deliver cost MIRO done, so please provide solution

      Thanks

  • Posted on Oct 11, 2018 at 08:20 AM

    Hello Manzoor,

    Its too better if you can select Delivery completed check box in PO, if you have not post GR against the product then there is no need to generate any additional documents for that!

    Actually Credit note means when you already make payment against that product and now you wanted to take the amount back into your account!

    thanks,

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    • Hi Chauhan,

      Scenario is that we paid advance for all items but one item they will not deliver for that reason they have issued credit note, there is another issue that i put delivery cost in header condition so it has been divided to all items, MIGO is not done for this item which is not delivered but i can not delete item as our Finance team already done MIRO with full amount which we have mentioned in header condition, we have received invoice with same delivery cost which we mentioned in Header Condition and while doing MIRO delivery cost for that particular item is included, now we can not adjust credit note because no MIGO for not delivered item and we can not delte that item from PO as deliver cost MIRO done, so please provide solution

      Thanks

  • Posted on Oct 14, 2018 at 10:01 PM

    Hi Munawar,

    I couldn't understand, from your comment, why posting a credit note in MIRO as subsequent credit is not a solution.

    Have you tried it?


    Regards,

    Filipe

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  • Posted on Oct 25, 2018 at 07:11 AM

    Hello Munawar,

    In your case you can only post Credit memo in your system!

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