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Former Member

ServiceDesk: Change content of smartform CRM_SLFN_ORDER_SERVICE*

Hello,

I have change the content in a copy of smartform CRM_SLFN_ORDER_SERVICE_01, I'm now at that point that I want no SAP System data in the mail. Can any body tell me how I fade them out, because the users don't need them in a confirmation. Thanks for your hints in advance!

Best regards

Jo

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    Former Member
    Oct 07, 2009 at 11:53 AM

    Hi,

    All those system details will be populated under the Window INFO_BLOCK1 in the smartform.

    There you can find a template named INFO_BLOCK1_TEMPLATE under that window which fills in all those vaules.

    You can delete all those TEXTs related to the system details.

    Does this answers you?

    Thx,

    Waseem.

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    • Former Member Former Member

      Hello,

      the fastest and easiest way is to remove Texttype 'SD' out of TEXT_HEADER_LOOP , tab strip: data in WHERE condition 😊

      Best regards

      Jo