Recently basis team has upgraded the Kernal in SRM environment.I was going through whether entire process in SRM is working fine or not.
I found that workflow is not working properly.Once i create a SC in SRM,system shows the status as Awaiting approval but if i check the same in BBP_PD there is no workitem found.
i have cross verified the workflow settings they are looking fine.I found a queue in SM58 with the staus "Screen out with out connection to error." and the Fm it is showing against the item is BP_PDH_WFL_DB_UPDATE_BACK and target system is %%ashost=ctnhsapdsr,sysnr=00
Do i need to delete this Queue or else how to proceed?Kindly guide me in this