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Former Member

Invalid Sender in UWL

Hi,

I am facing critical problem in Universal Worklist. I have developed a Leave approval Workflow for our client.

In this scenario,

1. Manager will create a Sick Leave on behalf of Employee in the portal.

2. Employee will look into that and change a date, Illness Description, etc. and confirm the leave.

3. As soon as emp. change data, Mail will be sent to the manager for approval.

Now, SAP Workflow System will sent a mail to manager for approval

but the problem is... Manager is receiving mail for approcval with his name instead of employee / WF-BATCH name.

Shardul

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2 Answers

  • Posted on Oct 07, 2009 at 08:10 AM

    Hello,

    You say:

    "Manager is receiving mail for approcval with his name instead of employee / WF-BATCH name"

    You want it to show the WF-BATCH name? Just look at the workflow in PFTC_DIS and figure out where it's getting the name from. The problem could stem from "Manager will create a Sick Leave on behalf of Employee " - it may be showing workflow initiator instead of the employee for whom the Leave is being created.

    regards

    Paultje Bakker

    Hanabi Technology

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    • Former Member Former Member

      Hi ,

      I also faced the same issue & thought to share the solution which i found.

      The RFC login for that particular Jco connection should not be single sign on.

      Normally we will have one rfc id like HCM_ESS.In this case when requester id doesnt match with rfc id it will process with WF-batch id and show its name in From list of UWL.If you remove single sign on then when a requester creates a any ESS request its created by his own ID instead of WF-Batch & thus the requester ID will display in From list of UWL.

  • Posted on Sep 10, 2013 at 02:22 PM

    Hi,

    Take the help from Basis team, explain the problem you are facing. They will change the user id to WF-BATCH user.

    Regards,

    Murali Krishna.

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