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Credit Management

hello Experts

I am getting Warning Message "Critical credit data changed" when i create a sales order . infact i can save the sales order but its not allowing me to create delivery because Order is blocked due to credit check.

Thanks for your help

Edited by: BinduM on Oct 6, 2009 9:41 PM

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4 Answers

  • Posted on Oct 06, 2009 at 07:55 PM

    Hi

    Welcome to SDN FORUM

    As you are getting the message "Critical credit data changed" , check in FD32 wheather customer data has been changed or not.Secondly I suppose you have configured credit mgmt at delivery level also . and that is the reason you are getting error while creating delivery.

    Regards

    Srinath

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    • Hi

      If the Total Credit Limit - 70 million USD , Individual Credit Limit - 40 million USD, So the Customer individual limit is 40 million USD.

      But if you have created an sales order for only 50 USD. then there should be Open sales orders and Open Deliveries and that is the reason you are facing this problem.So go to VA05 and check with the sales area where you faced the problem. In VA05 you check open sales orders and delivery documents and billing documents are there or not. which is crossing

      40 million USD. In the same way also check in another sales area

      If it is not exceeding then the problem should not be with the credit mgmt , kindly check the enterprise structure assignment of credit control area

      Regards

      Srinath

  • author's profile photo Former Member
    Former Member
    Posted on Oct 07, 2009 at 05:39 AM

    Hi Bindu

    GOto T code VKM3, enter your sales order number ans execute. On next screen, select your sales order number, tick the check box at starting and click on GREEN flag. Save it.

    Now you can create your delivery.

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  • author's profile photo Former Member
    Former Member
    Posted on Oct 07, 2009 at 05:51 AM

    Hi,

    Here there are two options for you.

    1.Goto VKM3 T.Code.

    Enter your order number.

    Execute.

    Select the tick box in the line where your order is appearing.Click on Release or Press (Ctrl+F10).

    Click on Save.

    Or

    2.Goto VKM1 T.Code.

    Enter the details.

    Execute.

    Select your order line.

    Click on Release or Press (Ctrl+F10).

    Click on Save.

    If you try to create the delivery by using VL01N T.Code,you can proceed further.

    Regards,

    Krishna.

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  • author's profile photo Former Member
    Former Member
    Posted on Oct 07, 2009 at 01:06 PM

    You are getting this error becoz in your config the critical field what you have mentioned, if that is effected or changed in sales order then it give message, saves the sales order and then it gets blocked. for processing this order you need to run VKM3 t.code and go for delivery.

    Ibrahim

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    • Former Member

      Hello,

      In OVA8, the critical field is active. When i create a sales Order with sales area 100/10/50 ,customer 9999 and the material ABC, the system is not giving any error message and there is no sales order block when i create delivery

      But when i create a sales order with the different sales area 100/10/51, Customer 9999 and the material ABC, the system is giving me warning message " Critical data has changed". i can save the sales order but the sales order is blocked to create delivery.

      Why it is not happening with both the sales areas when i create a sales order and system is giving me a warning message when i create sales order with sales area 1000/10/51?

      The credit limits has been maintained, there is no credit block in FD32, there is no delivery block for the customer in any one of the sales areas.

      Basically when i change the critical data ie payment terms in sales order , then the system should block the sales order but i am not changing any data in sales order and its giving me warning message when i create a sales order

      I would be greatful to you people if you get me the solution for this issue

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