I have tried to provide display authorization alone for a user for the transaction crm_dno_monitor.
but the thing is it displays all the incidents and change request, when we double click and go to edit mode. it is changing in change mode.
Is there any authorization object for the transaction crm_dno_monitor where the user will be able to only view the incidents or change requests but will not be able to edit it.
Kindly advice in this regard.