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Former Member
Oct 05, 2009 at 10:08 AM

unable to create followup and view transaction types for InteractionRecord

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Hi,

We are currently working in crm 7.0 environment.

we are not able to create followup transaction for Interaction Record -

Transaction Type, Business activity(0010).

We are not even able to view the standard transaction types available

for followup both in UI and GuI.

Any inputs in this regard are rewarded and appreciated