Incorrect transaction time for Documents

[Former Member]

Hello,

We have a problem with CRMD_ORDERADM_H-Created_At and CHANGED_AT values for creation times. Once a document is created these fields indicate a time that is 6 hours in the future for any document (SC,QUOT,BID PO etc) created or changed in the present.

We've checked for DEFAULTS values in SU01 for users that create documents and have changed values for Personal Time Zone

so the user and time zone values are indentical (CST).

Also have check system time and shows no diference in comparisson with our actual time. When saving times in z programs

using sy-uzeit, times are saved correctly.

We have also checked with BASIS for the server time and it's ok.

So we don't know what configuration needs to be changed in order documents could be created with our actual time.

Any idea or advice is welcome.

Regards

[jmanchester]

Hi Elias,

I know this is an old discussion, but did you ever find an answer?

I am seeing the same thing in our CRM system, and I am also curious to know why that is.

I noticed your last comment above, "So there must be a setting or transaction that defines How SRM stores times in these table fields.".

I have come to the same conclusion--that is, there must be some setting or some inherent feature of the system, that defines how the system (CRM, in my case) stores times in the these table fields.  Specifically, it looks to me like the system is storing the times in GMT time in those fields.

If you or anyone else has info on this, I would be interested to know that info.

Jeremiah

[masa_139]

Hi,

DB level keeps system time and application UI convert it to user time zone.

Is your issue in DB level ?

Regards,

Masa

[Former Member]

Hi Masa,

Is there a parameter that needs to be checked at DB Level? I'm going to check with BASIS. I don't think the problem is at DB Level since records in Z Tables of type sy-uzeit are saved correctly with current time. Only records in document tables show an incorrect time.

Could it be possible that standar programs use a especial configuration to save times?

Regards.

[masa_139]

Hi,

Which UI show wrong time? Web UI or any SAPGUI transaction?

What is the user time zone in the transaction BP?

Regards,

Masa

[Former Member]

Hi Masa,

The wrong time is shown in bbp_pd SAP GUI Transaction.

The user's time Zone in bp was incorrect (It had UTC-6) and I changed to CST then made a test but there was no success, the SC created shows the wrong time in bbp_pd.

Any other setting that we have to check ?

On the contrary in Web Gui time it's shown correctly.

Regards.

[masa_139]

Hi,

The BBP_PD transaction in SAPGUI is for admin activities or trouble shootings.

The first list screen shows system time. Can you confirm your system also shows system time ?

It shows result of FM 'BBP_PROCDOC_GETLIST'.

Regards,

Masa

[Former Member]

Hi,

In bbp_pd the lines regarding time show an incorrect time that is not the system time. The time shown in bbp_pd it's stored in CRMD_ORDERADM_H-CREATED_AT and CRMD_ORDERADM_H-CHANGED_AT and this time doesn't correspond to system time.

So there must be a setting or transaction that defines How SRM stores times in these table fields.

Regards