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author's profile photo Former Member
Former Member

CCMSPING rz20 availability shows 100% - turns grey - satellite system down

Hello All

I have an issue in CCMSPING RZ20 availability reporting.

Even if the satellite system is down completely (3 app server + 1 CIDB), its availability reporting in RZ20 for CI instance shows 100% - turns grey after soem time still showing 100% - Value is obsolete after some time still showing 100% in grey.

My solution manager is on EHP1 SP04 (SPS20) recently upgraded from EHP1 SP02 (SPS18). Prior to upgrade it was working fine all the availability reporting used to show 0% when system is down. however after upgrade this weired behaviour started.

As it now showing 100% always no matter system is down completely, we are not able to trigger alerts in this case.

If anybody faced the same issue and found the solution to it, kindly assist.



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  • author's profile photo Former Member
    Former Member
    Posted on Nov 13, 2009 at 04:10 PM

    Dear Shoeb Ali,

    I am consient that your message is old! But I have the same issue on my system and I wondering if you had found a solution for this issue?

    Many thanks for your help..


    Emmanuel Coindre.


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