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Former Member
Sep 30, 2009 at 05:35 PM

Creation of service order from campaign element



We have a requirement where service orders are to be created for all those business partners who responded to the campaign. We are using standard service order type SVRO. We have set up campaign automation by creating campaign and element, assigned target group, set decision point (rule & condition) to split target group in two; one for those who have replied to campaign and others who have not replied. These target groups are also linked to other campaign elements within the campaign.

The question is, how to create a follow-on transactions such as service orders through campaign, so that one service order gets created for each successful BP from campaign result?

Thanks in advance for your advice / suggestions.



Edited by: Umesh Singh on Sep 30, 2009 6:36 PM