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Former Member

Server0 & server1 is restarting frequently with outofmemory error in GRC

Hi Experts,

J2EE process: server0 & server1 is restarting frequently with outofmemory error in GRC production systems.

System was stable a week backl even and suddenly it started, no big job/report is also not running. No change is also made in configuration.

Hence load balancing is also not happening between server0 and server1; also performance issue is arising.

SAP: GRC 7.00 SP9

DB: MS-SQL Server 2005 SP2

OS: Windows (W2K3-X64)

Kernel release: 700

Please see log below:

[Thr 1676] **********************************************************************

      • ERROR => The Java VM terminated with a non-zero exit code.

      • Please see SAP Note 943602 , section 'J2EE Engine exit codes'

      • for additional information and trouble shooting.

      **********************************************************************

      -> arg[ 22]: -XX:TargetSurvivorRatio=90

      -> arg[ 23]: -XX:+HeapDumpOnOutOfMemoryError

      ******************************************************************************

      Can anyone please help me out on this regard?

      Thanks & Regards,

      Sujit.

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      4 Answers

      • Best Answer
        Oct 01, 2009 at 07:51 AM

        Hi,

        Can you share parameter value of java heap size , Tenure memory , permanent memory

        Thanks

        Anil

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        • Former Member

          Hi Anil,

          I already checked the note 723909 and now I checked 716604. Thanks for the information.

          I checked that already the existing values of memery parameters are higher than its recommended in the notes.

          And, now system is stable from last two days .. 😊

          So, now closing the issue assuming some high load caused that at that point of time.

          Thanks everybody for your time and support.

          Thanks & Regards,

          Sujit.

      • Sep 30, 2009 at 08:06 AM

        That is most likely a memory config issue,

        Read SAP Note 723909 - Java VM settings for J2EE 6.40/7.0

        Regards

        Juan

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        • Former Member

          Hi Juan,

          Thanks for your reply.

          I checked the note you suggessted. And also one more note: 1289240.

          But, the already configured memory paremeters' values higher than suggested in notes.

          So, it makes me confused what is the next thing I can do.

          If you have any suggestion, please share.

          Thanks & Regards,

          Sujit.

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        Former Member
        Sep 30, 2009 at 11:50 AM

        HI,

        Kindly check if any moemory related parameter has been changed in profile by sappfpar check

        sappfpar check pf=<Profile Path> Instance Profile

        It should come up with Zero Errors

        Thanks,

        Prashant

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      • Oct 01, 2009 at 07:49 AM

        Hi sujit,

        Pls refe to note :- 723909 and 716604.

        Which will help to resolve the problem of OuofMemory.

        Thanks,

        Anil

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