We are in a process of upgrading CRM4.0 to CRM7.0. We have custom isa
useradm app and want it to work for CRM7.0. We have follow the
instructions as in ISA dev and extension guide 7.0 and also follow the
note 1070753 for modifying the xml files.
The custom app is successfuly deployed on the server. However, we are
unable to lauch the XCM; getting error:
Error [javax.servlet.ServletException: Initialization of Extended
Configuration Management failed.
Could not initialize XCM configuration in Database.
Check if you have deployed the Software Component 'SAP JAVA DATA
We have checked in the table CRM_XCM_APPCONF and we couldn't see our
custom app listed in the table.
The question, what do we need to do for the entries to appear in the
table? and be able to launch the XCM? or what are we missing?
We have verified that SC for Java Dictionary is there on our track.
Appreciate any inputs.