ICSS - View/download attachment - not happening

[Former Member]

Hi Experts,

I'm working in an ICSS application.

I want to view/download the attached file from any transaction like service ticket/complaints.

I'm using the below code to achieve the same. This is the standard servlet class I'm using in my custom JSP.

<%= writeLink(pageContext, getURL(pageContext, "/servlet/com.sap.icss.ctrl.action.servicerequest.ShowRequestAttachmentServlet", new String[] {"attachmentId", attachmentId, "fileId", fileId}), attachment.getFileName(), DO_NOT_TRANSLATE, "icss.title.view", "generic", null) %>

The same servlet is working fine when I enable standard link for create service ticket. I'm able to view/download the attached file.

But the same is not working from my custom create service ticket link(custom jsp with same code).

This would be appreciated if any of you can throw some light on this.

Thanks & Regards,

Senthil.

[Former Member]

I resolved this issue. I created custom servlet similar to standard with my custom requirement & it worked.

[Former Member]

Is there anything I need to do to call servlet?