Problems with sending appointments to outlook

[Christian_Gaert]

Hi all,

we are sending appointments from sap to employees. They use outlook as their mail client.

The appointment is generated by means of classes cl_appointment and cl_bcs.

Problem: with certain versions of outlook 2016, it works perfect. The receiver gets an appointment and can

With other versions of outlook 2016, the receivers get an e-mail with an attachment (without .ics-extension). The attachments contains all the ICS-data. But it's useless. You don't get the appointment to your calendar.

Has anyone experience with appointments from sap to outlook? Maybe someone had similar problems?

Best regards

Chris

[jozsef_hegyi]

Dear Chris

it would be good to have the mime of this email which cannot be save into ol cal. you can activate to save outbound mime with rsconn06 report and than download it from sost with right click in the send item.

Best regards

JozsefH

[Christian_Gaert]

Hi Jozsef,

thanks for your help. I didn't know that. It will help me for now. The Outlook Guys told me, there was something wrong in the header. I was now able to change some header information within the debugger. Now, the smtp-server does not send the mail. It never reaches my inbox. The responsible guys for the mail server must now find out what is wrong with the mime data.

Best regards

Chris

[Christian_Gaert]

Hi all,

we found the solution. The MIME-Header was wrong.

Wrong: Content-Type: text/calendar; charset="utf-8"; method="VEVENT"

Correct: Content-Type: text/calendar; charset="utf-8"; method="REQUEST"

The solution is sap note 2650153.

Best regards

Chris