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Windows 7: Service unknown when using load balancing group

Former Member
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I try to run SAP GUI 7.10 on Windows 7. I use a load balancing group to connect to the server. The direct access to one of our cluster nodes works ok, but when clicking the link to the load balancing group says "load balancing error on logon 88: connection to messaging server not possible (rc=9)" (translated from german).

What is happening here? It works good on Windows XP. Do I have to use another saplogon.ini or something?

Thanks for any help!

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Answers (2)

Answers (2)

Former Member
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what happened then... on my Windows 7 64-Bit both services and saplogon.ini are OK;

I checked with sysinternal tcpview utility for a proper call to remote_server:3600, which is OK.

however, I still got RC=9 error, then rc=-12 in the details.

thank you.

Former Member
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You need to modify the "services" file, add the string like

sapmsSID 3600/tcp (if your system number are 00).

On XP location are Drive:\WINDOWS\system32\drivers\etc

same on Vista, i'm think .... %WINDIR%\System32\Drivers\etc\

but for edit this file you need to start notepad using Administrative privilegies (not enough only be member of Administrators) -->

it's example about "hosts" file http://www.windowsreference.com/windows-7/edit-hosts-file-in-windows-7-windows-vista/

But i do not know how it works on Windows 7 ))

Regards.

Former Member
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Thanks, you are right... I forgot the services file. Problem is I don´t have access to the Windows directory on Windows 7 from outside. Normally on startup a copy-Job from our domain controller starts a batchfile with a "copy x y" but here I always get a "access denied", even when using a domain administrator that starts the copy job. It works on XP, but not on Win7...

Edited by: JPSelter on Sep 29, 2009 12:06 PM

Former Member
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) All question's to Windows 7 creators ... Try to search in google, i do not see Windows 7 yet

Regards.

markus_doehr2
Active Contributor
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Thanks, you are right... I forgot the services file. Problem is I don´t have access to the Windows directory on Windows 7 from outside. Normally on startup a copy-Job from our domain controller starts a batchfile with a "copy x y" but here I always get a "access denied", even when using a domain administrator that starts the copy job. It works on XP, but not on Win7...

Yes, because Windows 7 uses UAC (http://en.wikipedia.org/wiki/User_Account_Control). Either you have to start notepad with elevated user rights or disable UAC.

Markus

Former Member
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Notepad is not the problem... the domain controller tries to append the content into the "services" file. It does that as a domain administrator but doesn´t seem to have the rights to do that.

markus_doehr2
Active Contributor
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Notepad is not the problem... the domain controller tries to append the content into the "services" file. It does that as a domain administrator but doesn´t seem to have the rights to do that.

The same requirement applies for the domain controller too. The user context where you run "cp" must have elevated rights also. The easiest way would be to deactivate UAC so Windows 7 behaves as Windows XP.

Otherwise you have to provide the user executing the script on the local machine with the appropriate local rights to process the copy of the file.

Markus

Former Member
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Is it ok to deactivate UAC in a company? It sounds like a good security feature but as we see here it´s a pain in the @$$ for administrators...

markus_doehr2
Active Contributor
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Is it ok to deactivate UAC in a company?

That's something your M$ group must decide.

It sounds like a good security feature but as we see here it´s a pain in the @$$ for administrators...

Well - the purpose of it is to disable the ability of malware and virusses spreading around. I consider it as a security breach if a local user is able to simply copy files to the operating systems main directory. A user working with a frontend PC should not have local administrator rights at all; all software requiring this badly designed.

If you use the SAPGUI installation server you can distribute services, saplogon.ini etc. using the installation server provided service without the need of users having to have local administration rights:

Note 512040 - Distributing "services", "saplogon.ini", and similar files.

I just think that "administrators" must learn to do work properly as designed with operating systems without just "copying files around" in system directories (and I don't exclude me in that context).

Markus