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Former Member
Sep 28, 2009 at 07:12 PM

CR4E2.0- Why I see double & single quotes as empty boxes?



Looking at some previous posts I understand that

- This is not character encoding issue

- The character under the encoding scheme was understood, but the font has no glyph representation

I opened up the PDF file in Adobe Reader, and looked up Document Properties, it indicates TimesNewRoman (Embedded Subset) Type: TrueType; Encoding Built-in

I don't see any issue if I preview the report in Crystal designer and save it when I am on preview tab.

However as soon as I close the preview tab and save the report, I see the boxes again.

Why do I see this behaviour? Kindly advice what am I missing here or I need to do?

I am running the application on my local machine (Windows 2000) and generating the pdf programmatically.

Using following environment/configuration:

1. Websphere Application Server v6.1

2. RAD - Version: with CR4E2.0

3. Crystal Report XI - version

4. java version "1.5.0"

Thanks in advance.