hi gurus,
we are trying to create indexes for our CRM search engine,
but when we check the engine status by using CRMC_SAF_TOOL tcode, check ends with the following error.
"Failed [Check=TREX HTTP Server]" .
what is wrong with our configuration. which rfc i should check?
SAP system
"Check Search Engine Status
Purpose
This check applies to search engines integrated into the Software Agent Framework (SAF) via Business Add-In.
If an external search engine is integrated into the SAF by implementing the ABAP interface if_crm_saf_se_genil, or extended from the ABAP class cl_crm_saf_se_genil, you must implement the method is_alive for this check to work properly.
Problem
If the check failed, most likely the search engine is not running, or the IP configuration pointing to the search engine is incorrect.
Fix
Make sure the search engine is installed and up and running.
For the search engine STANDARD (SAF/TREX integration via ABAP), check the search engine RFC (TCP/IP) to make sure the RFC destination is correctly configured. You do this using transaction SM59.
For the search engine STANDARD, check whether the search engine is configured to the correct RFC (HTTP) destination. You do this in the Implementation Guide (IMG) activity Configure RFC Destinations.
Choose Guide to open a subscreen, where you can configure the search engine.
"