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Former Member
Sep 25, 2009 at 11:16 AM

Crystal Reports Server XI II



I am taking over a Crystal Reports XI II installation and i have no prior experience.

I am only responsible for the underlying operating system on which the software runs (win 2k3 R2 SP2). Our server's CPU (running on VMware ESX 3.5 U4) has two VCpu and 4GB of memory.

The CPU is getting hammered by the CMS.exe process, CPU is at 100% utilization and eery reports processing takes ages.

The CPU processor queue length is getting very high (sometimes reaching 40).

Does anyone can advise where to look for so i can improve report processing?

Thank you