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CAR and PMR offer recommendations

I can't find any documentation, but could it be that CAR and PMR (promotions for retail) offer recommendation content is possible to activate only if Marketing and CAR are on the same HANA DB?

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  • Posted on Oct 05, 2018 at 02:05 PM

    Dear Maris,

    Yes, you need to make sure SAP Marketing system is in a co-deployment mode with the SAP CAR (Customer Activity Repository) system.
    Also, need to install CAR for ABAP-Backend System (yMkt)

    Thank you.

    Best Regards,
    Kunal

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  • Posted on Oct 04, 2018 at 01:14 PM

    I am talking about this part in the Installation guide:

    Section "Rule-Based Offer Recommendation Scenarios":

    ○ SAP Customer Activity Repository:
    Select this option, together with one of the following options:

    • ○ SAP Promotion Management for Retail (SAP PMR):
      Select this option, if you want to include offers from SAP Promotion Management for Retail (PMR) in the Manage Offer Recommendations app.
    • ○ SAP Hybris Marketing Offer Integrated with SAP PMR:
      You have the option to combine offers from SAP Promotion Management for Retail (PMR) with offerscreated in SAP Hybris Marketing. While the SAP Hybris Marketing offers contain the visual content such as pictures and texts, the PMR offers contain the process-relevant part such as products, prices, and discounts. You can build recommendation rules on the combined set of attributes of both of the objects.
      Select this option, if you want to use this feature.

    However when I try to install it, I get an error "CAR is not installed on SAP HANA". Installation does not say anything about installing CAR on SAP HANA. Hence there the question - shall it be co-deployed for these recommendations to work?

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