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BYD customer invoice run- several outbound delivery dates, one invoice

Hello ByD colleagues

We need to invoice monthly in one document by customer account.

We execute the invoice run (massively or by customer account), but if for a customer there's several outbound deliveries with different dates, the system creates an invoice by every date of outbound delivery. There should be created an only invoice at one date (end of the month).

So, in a monthly invoicing scenario, how can we get this?

Many thanks

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3 Answers

  • Best Answer
    Posted on Oct 08, 2018 at 07:40 AM

    Hi Jamie,

    Correct me if i get your requirement incorrectly:

    Steps followed:

    1. You created a Sales Order with different Delivery Dates.

    2. You posted several Outbound Deliveries as per the Delivery Dates of the Sales Order.

    3. You did the Invoice Run.

    4. You got several Invoices for different Outbound Deliveries.

    Issue: You expected Single Invoice for the whole month.

    Cause: The Invoice date is always picked up from the Shipment Date of the Outbound Delivery document. If you want multiple Outbound Delivery Invoice Request to be invoiced into single Invoice then make sure the Shipment Date of the Outbound Delivery documents are same. This is how the System is designed.

    Resolution: Don't use Invoice Run. Follow below steps:

    1. Go to Customer Invoicing WoC --> select Invoice Requests view --> select All Invoice Requests.

    2.Find the Sales Order No and Go --> click on Invoice to create Invoice.

    .

    .

    Thanks & Regards,
    Anant Patel
    SME, SAP Business ByDesign
    Phone: +91-9716100326
    Email: anant3113@gmail.com
    Skype: anant.3105

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  • Posted on Oct 10, 2018 at 08:17 AM

    Hi Jamie,

    Don't click on Advance Invoice, just click on Invoice to create Invoice as:

    Go to Customer Invoicing WoC --> select Invoice Requests view --> select All Invoice Requests --> find the Sales Order No and Go --> click on Invoice to create Invoice.

    As per my knowledge, Invoice run doesn't fulfill the requirement with different outbound deliveries dates.

    .

    .

    Thanks & Regards,
    Anant Patel
    SME, SAP Business ByDesign
    Phone: +91-9716100326
    Email: anant3113@gmail.com
    Skype: anant.3105

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  • Posted on Oct 09, 2018 at 09:46 AM

    Hi Anant

    Many thanks for your answer.

    In resolution do you refer to select customer invoices requests manually and then clic on advanced invoice, isn't it?

    This can be ok for a scenario for not many customers with end-period invoicing.

    Sadly I think that the invoice run doesn't fulfill the requirement with different outbound deliveries dates.

    Regards

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