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cannot see period 08 settlement on service order or in KOB1

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Hi,

in settlement rules screen i see in from and to dates that settlement was done in August

and i could not settle service order in KO88 with the message settlement already done.

but i am not able to view that settlement in cost tab of service order and in KOB1 screen as well.

and since that settlement was done on wrong account indicator i wanted to reverse it now the issue is that reversal came on service order (with account indicator, somehow) and it doubles the service order cost (because it came as +ve cost as expected).

problem is where is original settlement and where is its cost.

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Answers (2)

Answers (2)

MTerence
Active Contributor
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Hi Sahil,

As per my understanding, your order is not settled yet. Try to check which period it was settled and then you settle accordingly. In your old settlement rule remove the to date and try to settle again.

Can you share the screenshot of the order cost tab report.

Regards

Terence

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It was settled in Aug because that was the from and to date in settlement rule.

And while reversing it only reversed when I put settlement period as 08.

Also if it wasn't settled then why settlement reversal happened.

Iwill share the screen as well.

MTerence
Active Contributor
0 Kudos

Hi Sahil,

Did you tried by removing the To Date in the Settlement rule. If To is entered, then system will not allow you to post cost.

Regards

Terence

MTerence
Active Contributor
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Hi Sahil,

Your Original Document should be available.

Run this report S_ALR_87013015 and check the Credit / Debit for this order, whether there is any settlement

Regards

Terence

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No this report shows only one settlement which is reversal that why +ve quantity

And now when I delete existing settlement rules and try adding them again I am getting message