on 10-09-2018 1:28 PM
Hi,
in settlement rules screen i see in from and to dates that settlement was done in August
and i could not settle service order in KO88 with the message settlement already done.
but i am not able to view that settlement in cost tab of service order and in KOB1 screen as well.
and since that settlement was done on wrong account indicator i wanted to reverse it now the issue is that reversal came on service order (with account indicator, somehow) and it doubles the service order cost (because it came as +ve cost as expected).
problem is where is original settlement and where is its cost.
Hi Sahil,
As per my understanding, your order is not settled yet. Try to check which period it was settled and then you settle accordingly. In your old settlement rule remove the to date and try to settle again.
Can you share the screenshot of the order cost tab report.
Regards
Terence
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Hi Sahil,
Your Original Document should be available.
Run this report S_ALR_87013015 and check the Credit / Debit for this order, whether there is any settlement
Regards
Terence
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