There are problems with the page format and the color settings for the new printer !
It should be resolved with ADAPT01104291 FixPack3.8
Description: Crystal reports may not print properly after users change printers by using the SelectPrinter command from the Report Designer Component (RDC). The cause of the problem is that the incorrect DEVMODE structure size is allocated to the print job.
We are using CRXI_R2_SP5_Upgrade: ProductID=126.96.36.1990.2.26.Patch
but we still have the problems !