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author's profile photo Sally Newey
Sally Newey

BI Launchpad user unable to see recurring schedule I set up in their personal folder

Posted on Oct 05, 2018 at 09:20 AM 92 Views Last edit Oct 05, 2018 at 11:07 AM 2 rev.

We are on Business Objects 4.1 sp10, which we went live with a couple of weeks ago.

We allow our users to have their own personal reports and also to schedule them from their own folders. Recently I had to assist a user in setting up lost recurring schedules, now she needs to pause some of them, but she can't see them. I checked and using dummy accounts I found the same thing. I wen looking in access rights and I can't find the access right I need to allow the user to see the recurring schedules that I set up. Is it possible for me to allow the user to see a schedule I set up?

I don't know if it makes any difference but these are Web Intelligence reports.

SAP BusinessObjects - Platform Administration business objects scheduling access rights
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    author's profile photo Dell Stinnett-Christy
    Dell Stinnett-Christy
    Posted on Oct 05, 2018 at 02:15 PM

    This happens because users have rights to objects that they "own" in their personal folders. If you schedule something in the folder, you own it, not the person who owns the folder. This is one of many reasons why I usually recommend to my clients that they not let users schedule from their personal folders.

    To fix this, you'll need to give the user "Full Control" rights to their personal folder instead/in addition to the "Full Control (Owner)" rights that are the default.

    -Dell

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    • Dell Stinnett-Christy
      Oct 05, 2018 at 03:58 PM

      There are a couple of options:

      1. Only update this security on a given person's favorites instead of at the top level of favorites folders. You only need to do this if you schedule a report in the person's folder.

      2. Instead of updating security, you could try using "Schedule For" and select the user whose personal folder you're working in. This might be the better way to do it, now that I've thought about the issue.

      -Dell