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500 Internal server error

Hi,

For a particular application in EP screen , I am getting the error message

500 Internal server error , please contact system administrator

Please tell me what logs to be checked to analyze the problem.

Thanks

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2 Answers

  • Best Answer
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    Former Member
    Sep 23, 2009 at 12:05 PM

    Hi,

    First thing is to check if that particular application is running through VA.

    Next, if the application is running, catch the defaulttrace file at the time of issue. You will get some hint as to what is happening.

    Cheers...,

    Raghu.

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    • Former Member Daniel basis

      Hi,

      Goto Cluster -> Server<x> -> Services-> Deploy -> Application.

      It will give you a list of applications deployed on the server. Check if the application you are trying to access is running.

      Cheers...,

      Raghu

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    Former Member
    Sep 23, 2009 at 12:56 PM

    Can you please check that you have access to that application.

    Can you check thet you have the access to that application through administartor.Please also check the default trace in the /usr/sap/SID/JC*/j2ee/clucter/log .check the last updated trace file.

    Thanks

    Rishi Abrol

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    • #

      #1.5 #0050569F51FE001F0000000700000F4800047429BD8E2486#1253622530471#com.sap.tc.webdynpro.clientserver.task.Task#sap.com/tcwddispwda#com.sap.tc.webdynpro.clientserver.task.Task#test202#9526##n/a##7b301580a77311debb210050569f51fe#SAPEngine_Application_Thread[impl:3]_2##0#0#Error#1#/System/UserInterface#Java###A number of exceptions occured while destroying session.#1#1# #1.5 #0050569F51FE001F0000000900000F4800047429BD8E2DF4#1253622530471#com.sap.tc.webdynpro.clientserver.task.Task#sap.com/tcwddispwda#com.sap.tc.webdynpro.clientserver.task.Task#test202#9526##n/a##7b301580a77311debb210050569f51fe#SAPEngine_Application_Thread[impl:3]_2##0#0#Error#1#/System/UserInterface#Java###Exception while destroying session. [EXCEPTION] #1#com.sap.tc.webdynpro.services.exceptions.WDRuntimeException: Exception was thrown during destruction of application session ApplicationIdentificationHandle(appId=WdrX*r0zIX9JeOpVNWg4og 5SuFKCbWdf297SagBgjixw /pcd:portal_content/net.sonyericsson.semc/net.sonyericsson.DP_WDSB/net.sonyericsson.Roles/net.sonyericsson.mu_demand_mgr/SMART/net.sonyericsson.demand_planning/hostname/bwstamp/BWStamp/base, clientWindowId=WID1253622508553, clientSessionId=(J2EE14819400)ID1842327650DB10673993584151314020End_1493063717). The causing exception is nested. RID=7b8f7390a77311dec60e0050569f51fe

      at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.destroy(ApplicationSession.java:400)

      at com.sap.tc.webdynpro.clientserver.session.ClientWindow.destroyApplicationSession(ClientWindow.java:235)

      at com.sap.tc.webdynpro.clientserver.session.ClientSession.doDestroyApplication(ClientSession.java:1003)

      at com.sap.tc.webdynpro.clientserver.session.ClientSession.doSessionManagementPostProcessing(ClientSession.java:789)

      at com.sap.tc.webdynpro.clientserver.session.ClientSession.doProcessing(ClientSession.java:264)

      at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:149)

      at com.sap.tc.webdynpro.clientserver.session.core.ApplicationHandle.doProcessing(ApplicationHandle.java:73)

      at com.sap.tc.webdynpro.portal.pb.impl.AbstractApplicationProxy.sendDataAndProcessActionInternal(AbstractApplicationProxy.java:860)

      at com.sap.tc.webdynpro.portal.pb.impl.AbstractApplicationProxy.create(AbstractApplicationProxy.java:220)

      at com.sap.portal.pb.PageBuilder.updateApplications(PageBuilder.java:1289)

      at com.sap.portal.pb.PageBuilder.createPage(PageBuilder.java:356)

      at com.sap.portal.pb.PageBuilder.init(PageBuilder.java:549)

      at com.sap.portal.pb.PageBuilder.wdDoInit(PageBuilder.java:193)

      at com.sap.portal.pb.wdp.InternalPageBuilder.wdDoInit(InternalPageBuilder.java:150)

      at com.sap.tc.webdynpro.progmodel.generation.DelegatingComponent.doInit(DelegatingComponent.java:108)

      at com.sap.tc.webdynpro.progmodel.controller.Controller.initController(Controller.java:215)

      at com.sap.tc.webdynpro.progmodel.controller.Controller.init(Controller.java:200)

      at com.sap.tc.webdynpro.clientserver.cal.ClientComponent.init(ClientComponent.java:430)

      at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.init(ClientApplication.java:362)

      at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.initApplication(ApplicationSession.java:756)

      at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doProcessing(ApplicationSession.java:291)

      at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessingStandalone(ClientSession.java:713)

      at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessing(ClientSession.java:666)

      at com.sap.tc.webdynpro.clientserver.session.ClientSession.doProcessing(ClientSession.java:250)

      at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:149)

      at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doContent(DispatcherServlet.java:62)

      at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doGet(DispatcherServlet.java:46)

      at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)

      at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

      at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)

      at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

      at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)

      at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)

      at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)

      at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)

      at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

      at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)

      at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

      at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

      at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

      at java.security.AccessController.doPrivileged(Native Method)

      at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)

      at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)

      Caused by: java.lang.NullPointerException

      at com.sap.tc.webdynpro.clientserver.cal.ClientComponent.exit(ClientComponent.java:219)

      at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.exit(ClientApplication.java:474)

      at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.destroy(ClientApplication.java:527)

      at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.destroy(ApplicationSession.java:398)

      ... 42 more