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How to maintain credit limit only for specific set of customers in same order type

Hi

We have a scenario where-in we need to maintain credit limit for specific customers for an order type.

But this credit limit settings should not affect for other customers for the same order type.

Eg: Customer A - Order type -1001 - Credit limit - 1 million

Customer B - Order type - 1001 - No credit limit maintained

While we maintained credit limit only for customer A at the sale order, system is not allowing to create sale order for customer B as well telling credit limit exceeded.

Please let us know how to achieve my requirement of restricting credit control only for a set of customers for an order type.

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3 Answers

  • Posted on Oct 18, 2018 at 04:13 AM

    Dear Folks

    Please suggeste

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  • Posted on Oct 18, 2018 at 05:33 AM

    Hi

    Did you check if an entry exists in KNKK table for customer "B" ? If yes, please remove that.

    Also check if credit limit is being is maintained customer group wise and both the customers fall under same group.

    You may use CHECK_CM in SE38 to analyze the reason for exceeding credit limit. This should answer your query as to why system is blocking the sales order.

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  • Posted on Oct 18, 2018 at 11:34 AM

    system is not allowing to create sale order for customer B as well telling credit limit exceeded.

    Check whether the Credit Control Area is blank for this customer B in customer master assuming that the system is running on ECC6 platform and not on Hana

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