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Former Member

REACH Compliance (SRC) - cust. contact data not updated automatically (AIF)

Dear all,

I hope you can help me out. I have searched these forums, oss notes and SAP/TechniData documentation but cannot find a clear answer/description to the following:

When using the standard adobe interactive form, customers can indicate that their contact data has changed. When testing this functionality and trying to import the data in SAP, uses are imported in the EH&S data but the contact data will not change. I am working an SRC1.1 SP03. Does any of you have an idea why this data is not being updated? I believe this should be standard functionality, am I correct?

Best regards,

Jeffrey Orth

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2 Answers

  • Best Answer
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    Former Member
    Sep 23, 2009 at 04:56 PM

    Hello,

    Do you get any error message or just system is not updating the fields ?

    Thanks

    Jayakumar

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    • Former Member Former Member

      Hello,

      I thought its a programming error. Previously I came across some 2 errors with REACH AIF, those turned out to be Programming errors.

      Check this function module for error identification - /TDAG/CP_LB14_ADDR_READ

      And also this BAdI - /TDAG/CP_LB14_BADI_006_GET

      Thanks

      Jayakumar

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    Former Member
    Sep 30, 2009 at 08:53 AM

    Jayakumar,

    for your information: we have been in contact with SAP regarding the automatic update of customer contact data and it seems not to be a product error but a design choice. Currently this functionality is not available in the standard solution. They have indicated that the functionality will change with SRC 2.0. They are either adding a hint to the user that the data has changed or the actual automatic update.

    Regards,

    Jeffrey

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