cancel
Showing results for 
Search instead for 
Did you mean: 

Using the documnet tab in Support message type SLFN

Former Member
0 Kudos

Hi Expert's

What is the purpose of the documnet tab (the one who has a structure image, not the one you can upload file into the message)

and how can I use it?

Best regards

Lior Grinberg

Accepted Solutions (0)

Answers (1)

Answers (1)

former_member209604
Active Contributor
0 Kudos

>

> What is the purpose of the documnet tab (the one who has a structure image, not the one you can upload file into the message)

> and how can I use it?

Just as a first answer. This tab can be used to include references as Solutions, Business Process, Business Process Steps, Projects.

Currently I have no further information available how to activate the function.

Ruediger

Former Member
0 Kudos

Hi

Thank's for your answer.

I would like to say that this tab is very important (in potential).

In my company all the development is manage with solman and support message, all the document is in the project document tab (of the project or the solution).

I want to attach the step to the support message and in that way the user can see where is the document otherwise he must upload the document to the support message (in that way the documnet can be loss if you archive the message).

We are now in the process of upgrade to solman 7. is that option (active the documnet tab) is working ?

Best regards

Lior Grinberg

Former Member
0 Kudos

Hi

I'm using now solman 7 and I can say that function is working now.

The problem is that function is only working for SLFN type and not for ZLFN.

and sometimes it's not even working with SLFN itself.

Is any one know's if there is any condition to when that function is working ?

Best regards

Lior Grinberg