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Former Member

APO Outage: Need CIF Advice

Hello,

I have a question on CIF queues.

Whenever there is an outage on APO or R/3 side we put a STOP to the R3 outbound CIF and APO inbound CIF.

This helps us process the queues faster when the system is brought back up again.

My question is what happen if we don't stop the CIF and instead deactivate the integration models before the outage and then activate the integration models after the outage?

Also what is the best approach to handle CIF queues when planning for Outage?

Thanks and Regards,

Sanju

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    Former Member
    Sep 20, 2009 at 08:30 AM

    Sanju,

    Probably not a good idea to deactivate your transactional IMs. Any transactions that are executed in either system during the period of inactivation will not 'queue up', they will instead be lost. After this, the only way to recover them would be a reconciliation. Messy.

    Whenever I prep for a scheduled outage, I stop the queues, as you are doing. Also a good idea to force the users off the systems.

    Rgds,

    DB49

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