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author's profile photo Former Member
Former Member

error in local message system

Hi all,

When we are trying to create support message from satelite system its giving below error.

We are able to create support message from solman itself, but unable from satelite system

Error in local message system; message

009999000181 incomplete

Please sugggest....

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  • author's profile photo Former Member
    Former Member
    Posted on Sep 18, 2009 at 04:36 AM

    Hi Nick,

    1) please check authorisation to create Message

    2) BP is created for the same user and assigned role of employee and user id assigned in identification TAB

    Anil

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  • Posted on Sep 18, 2009 at 05:15 AM

    Hi,

    Check the following note

    Note 864195 - Error 513 when you enter Support Desk Message

    and

    824640 Customizing missing for Service Desk in Solution Manager

    Mainly check BP service desk authorization roles and bcos_cust table entry

    .

    Hope it helps

    Regards

    Prakhar

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