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Alert on Confirming Business partner

sudheer19
Participant
0 Kudos

Hi,

i have a requirement to pop up alert telling agent that the confirmed account has open service requests in a month . can anyone please share the thoughts on this please.

thanks,
Venkat

Accepted Solutions (1)

Accepted Solutions (1)

former_member87164
Active Contributor
0 Kudos

Hi Venkat,

Configure Alert for the login user and write the condition which you are talking about to raise an alert.

https://blogs.sap.com/2015/02/23/configuring-interaction-center-alerts/

Br,

Keshav

sudheer19
Participant
0 Kudos

thanks Keshav for the reply.

I did check that thread , it has to be development?. standard way we cannot configure it seems.

I did follow the steps mentioned in the thread but my custom class is not triggering. i will work with my developer to see where went wrong.

thanks,

venkat

Answers (0)