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Header text appearing in sales order.

HI, when creating sales order and before saving the sales order, we can see that in the header text, there is some text coming automatically against "shipping instructions". We do not know where it is coming from since text determination analysis shows "no text determined " but still the text appears............moreover after saving the sales order, the text disappear and sometimes it reamains in sales order aftre saving

Neither anything is maintained in customer master.

could anybody throw some light.

regards

sachin

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2 Answers

  • Posted on Sep 17, 2009 at 12:08 PM

    Dear Sachin,

    This sounds like you have some "dummy text" in your system (database table STXH).

    Report RVTEXTE run with option X will remove this text. For more information on this you can refer to OSS note 966625.

    Here is some further information on the report RVTEXTE:

    "If the wrong text determination occurs randomly, then most likely that

    in your system there exists so called "dummy texts".

    These texts (in database table STXH) have a TDNAME = X*.

    Normally during sales document creation the texts get dummy names (= X*)

    which are later replaced by the correct names (which contain the

    document number) when the document is saved. For some (often unknown)

    reasons these dummy texts are written to the database and then cause

    problems. To delete dummy texts you should run report RVTEXTE. This

    report is useful and it is always good to run it from time to time.

    RVTEXTE does not delete valid texts from your documents or from the

    master records. It only deletes dummy or phantom text entries that

    should not be in your documents."

    I hope this helps.

    Best regards,

    Ian Kehoe

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  • author's profile photo Former Member
    Former Member
    Posted on Sep 17, 2009 at 11:20 AM

    Very rare.

    Maybe it's a user exit. Try to disable id text 0011 Shipping instrucions.

    Then create an order an save it. If its a user exit, maybe you will have a program error.

    Regards

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