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Oct 03, 2018 at 06:31 PM

Troubleshooting Multiple approvers on payment runs?


We have dual approvers for payments set up in each business unit. One of our business units is trying to use payment runs and we can only get them to head to a single approver. The rule for employee work distribution seems to be correct because it works fine for manual payment approvals. Is there some place the system checks for approvers differently in a run than in a manual payment?