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Dead Line Monitoring - Not Working for SAP Workflow

former_member210252
Contributor
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Hi Experts,

I have issue in custom workflow.

I have to send Escalation message for every 5 minutes for 4 times.

First Two Escalation messages are triggering with 5 minutes difference, but third and fourth are triggering immediately with no time gap even Requested Start is set for next 5 minutes.

Kindly let me know if any inputs.

Regards,

Rafi

Accepted Solutions (0)

Answers (5)

Answers (5)

former_member210252
Contributor
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Hi Anjan,

It is scheduled for 3 minutes.

Regards,

Rafi

anjan_paul
Active Contributor
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Hi,

Check the batch job SWWCOND and SWWDHEX . How frequently it is scheduled.

Thanks.

former_member210252
Contributor
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Hi Anjan,

It is scheduled for 3 minutes.

Regards,

Rafi

former_member210252
Contributor
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Hi Rob,

Dead Line for Next Message activity gets the Date and Time of Next Message, Hold for Next Dead Line is WAIT Condition. Screen shots below for reference.

WAIT Condition is working for two cases, but in other two cases WAIT Condition is not working and immediately mail is triggering.

dead-line-2.jpgwait-condition.jpg

Regards,

Rafi

former_member210252
Contributor
0 Kudos

Hi Rob,


It is not modeled. In Requested Start of WAIT Step Expression is used.

Date and Time of next message are obtained from a business object method.

Screen here for your reference.

dead-line.jpg

Regards,

Rafi

former_member186746
Active Contributor
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Hi,

Check the interval of job SWWDHEX.

Also how are you triggering the escalation messages? Is it modeled? You can check the deadline dates in tab DeadlneData in the technical view of a workitem.

Kind regards, Rob Dielemans



former_member210252
Contributor
0 Kudos

Hi Rob,

Interval of job SWWDHEX is 3 minutes.

Yes, it is modeled.

Dead line date and time is correct but for two scenarios mails are triggering one after the other immediately instead of gap of 5 minutes.

Please let me know if any ideas.

Regards,

Rafi