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Customer Down Payment issue

Friends

Currently we have condition based down payment and facing few issues on how down payment settles to invoice.

Our process is to...

1. Create Sales order and update condition AZWA with down payment amount.

2. Then create down payment request via F-37, while creating DP request, we need to key in Sales order number on VBLEN2 field, but moment we populate Sales order number, it requires us to populate sales order line item (POSN2), which is what the issue is, is there a way I can continue without populating line items? if I dont populate line item, it does not let me save the document.

3. If we create down payment request via F-37 with sales order and line item, and when we try to get request paid, Sales order number and line item gets copied over, so if I have sales order with two line item (example Line item 10 for $20 and Line item 20 for $30, so total sales order $50), if we created DP request for $50, and mentioned line item 10 (since I can not save wo line item, we by default key in line item 10, since we dont want to repeat the activity for all lines of sales order, since out sales order couple be nearly 20 to 30 lines), then payment gets applied to only line item $10 when we do billing via VF01, so basically down payment does not apply correctly and sits on customer account.


So my ask is, is there a way I can save DP request with out Sales order line item or write a rule to wipe out Sales order line item at DP payment level?


SAP standard note 1788841 does not really address this issue and also it shows the process without DP request

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4 Answers

  • Posted on Oct 03, 2018 at 07:00 AM

    I executed transaction F-37 and I could see the Long Text of this transaction as "Post Customer Down Payment: Header Data" and this being the case, system should have allowed you to save without line item. If it is asking for line item, then, I presume, some exit is implemented to suit some specific Business process.

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    • Lakshmipathi

      Thanks for the reply.

      When I go to F-37, I dont see Long Text as Post Customer Down Payment" it basically posts with PK 09 and SPL indicator being F, it juts makes a noted items posting.

      Anyway I can turn off Line item by configuration?

      Manish

  • Posted on Oct 03, 2018 at 03:36 PM

    Please check the screen shot

    As I said already, if you are not able to see as above, then, I doubt, some exit must be in place.


    f-37.jpg (10.3 kB)
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  • Posted on Oct 06, 2018 at 07:33 AM

    Probably, you need to revisit your OBXR / FBKP configuration.

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  • Posted on Feb 04, 2019 at 02:16 PM

    Dear Manish,

    Try checking the settings for field status posting key 09 in transaction OB41 - if you set the sales order field to optional, then you'll not need to enter the sales order number at all. It'll not force to input the sales order line item.

    However, the settings are applicable to both fields you mentioned. Both fields mandatory OR both fields optional. If you enter one field the other is automatically mandatory. Maybe you should try turning off the ERROR Message.

    ENJOY posting downpayment requests !

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