Using 'Expression' in Requested Start Does not work

[Former Member]

I need a workflow to send an email 90 days before a Qualifications End Date. Using BUS7019 with 90- Days in the Requested Start, the date populates perfectly. I look at the work item and the Requested Start deadline looks good. However, the date comes and goes and the work item continues to wait. During testing I was using a container item to set the time as well. At first I thought that might be the problem. So I tried it without a time, which sets it to 00:00:01. So I started the worflow and waited until the next day. Current date 09/16/09 09:00:00, work item with Requested Start 09/16/09 00:00:01 and it is still in Wait status. If I set the Latest Start, the work item fires off immediately, so I know the workflow itself works.

I checked SWAA and it is set to check every 3 min. I ran SWU_OBUF just to be safe.

In the past I have used "work item creation" to set the date and have not had a problem. I recall someone telling me that there is a bug when using "Expressions". Is this true or am I missing something? Is there an OSS note for this?

[former_member186746 · Accepted solution]

go to the workflow log of the workitem, click extras-->technical data and then the tab Deadline Data.

Make sure that this information is there.

If it isn't then you need to make sure that the expression has the correct time data and correct format.

If this is there, then check in the job logs if the deadline monitoring job is working correctly.

If this is also working, you should search OSS for a solution or create a new message when you don't find any.

Kind regards, Rob Dielemans

[Former Member · Accepted solution]

It turns out the deadline monitor had been turned off. Once I turned it back on, it worked.