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Former Member
Sep 15, 2009 at 09:20 PM

Cannot see the ldap users in cmc even though the groups are mapped

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Hi All,

One of our client is having an issue where they cannot see the ldap users in the cmc even though the users are present in the mapped groups.We are on XIR3.1 Tomcat, IBM Tivoli as the ldap server

The issue is pretaining to onl new users.If the users are added to the already mapped groups or if we create new groups and map them ,the issue is same.The new groups are seen but we do not find the users under them.

1)We clicked on the update in the cmc.

2)We tried to create the ldap users manually from cmc,we got "user is not part of mapped group" error

3)We restarted the SIA and tomcat service many times,rebooted the BOE machine, the issue is same.

The issue occurs in multiple environmnets.

4)No changes have been made to attibute settings.

Please help

Thanks

Bill